Frequently Asked Questions
Everything you need to know about shopping with us.
How long does shipping take within the United States?
We offer Standard and Express shipping options. Standard shipping typically takes 3-5 business days, while Express shipping arrives within 1-2 business days depending on your location.
What is your return policy?
We accept returns within 30 days of delivery, provided the items are unworn, have all tags attached, and are in their original packaging. Please note that certain items like swimwear and jewelry may have specific hygiene restrictions.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' services such as Afterpay and Klarna for flexible installments.
How do I find my correct size?
Each product page features a comprehensive size guide with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders almost immediately. Once an order is confirmed, we are unable to make changes or cancellations. You may return the items for a refund once they arrive.